Are your products authentic?

Yes. Every item sold on The American Mall NG is sourced directly from verified U.S. suppliers and brands.

How long does delivery take?

Delivery times vary by product and location, typically between 3–7 business days.

Can I pay on delivery?

We offer multiple secure payment options, but pay-on-delivery is only available in select locations.

What if I receive a damaged or incorrect product?

Please contact us within 24 hours of receiving your order. We’ll arrange a replacement or refund as per our policy.

Do you deliver outside Nigeria?

Currently, we deliver within Nigeria only.